Last Updated: October 2025

At Helion Connect (“we,” “our,” or “us”), your privacy is important. This Privacy Policy explains how we collect, use, store, and protect information provided by visitors and users of our website helionconnect.com and associated services (collectively, the “Services”).

By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect information to improve our Services, communicate with you, and support project engagement. This includes:

  • Personal Information: Name, email, phone number, organization, and location when submitted via contact forms, newsletter sign-ups, or consulting/advocacy requests.

  • Non-Personal Information: IP addresses, browser type, operating system, pages visited, and time spent on the site.

  • Cookies and Tracking Data: Small files stored on your device to enhance user experience, track preferences, and improve site functionality.

2. How We Use Information

We use collected information for the following purposes:

  • Responding to inquiries, requests, or form submissions.

  • Sending updates, newsletters, or relevant communications.

  • Analyzing usage patterns to improve website design and content.

  • Supporting advocacy, consulting, or partnership engagement.

  • Complying with legal obligations and maintaining site security.

3. Sharing and Disclosure

We do not sell, trade, or rent your personal information. Information may be shared only under these circumstances:

With Service Providers: Third-party providers assisting with website hosting, email, analytics, or communications.

Legal Requirements: To comply with applicable laws, regulations, or legal processes.

Business Transfers: In connection with mergers, acquisitions, or asset sales.

All third-party service providers are contractually obligated to maintain the confidentiality of your information.

4. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Non-personal and aggregate data may be retained indefinitely for analytics and reporting purposes.

5. Security Measures

Helion Connect implements appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

While we strive to secure all data, no online system is completely risk-free. By using our Services, you acknowledge this inherent risk.

6. Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience and gather analytics.

You may choose to disable cookies in your browser; however, some site features may not function properly without them.

7. Third-Party Links

Our website may contain links to external websites not operated by Helion Connect. We are not responsible for the privacy practices or content of third-party sites.

We encourage users to review the privacy policies of any external websites they visit.

8. User Rights

Depending on your jurisdiction, you may have rights including:

  • Accessing the personal data we hold about you.

  • Requesting correction or deletion of your personal data.

  • Opting out of marketing communications.

To exercise these rights, please contact privacy@helionconnect.com.

9. Children’s Privacy

Our website is not directed at children under 13, and we do not knowingly collect personal information from children. If we become aware of data from a child under 13, we will take steps to delete it promptly.

10. Updates to Privacy Policy

Helion Connect may update this Privacy Policy periodically. The latest version will always be available on this page with the effective date listed at the top.

Continued use of our Services after updates constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or the handling of your information, please contact us at:

Contact Method Details
📧 Email privacy@helionconnect.com
🌐 Contact Page helionconnect.com/contact

Your Privacy Matters to Us

Have questions about how we handle your data? We’re here to help.